Residential Business Enterprise

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Residential Business Enterprise

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For non-urgent matters, please email us and we’ll send you a thorough response within 2 business days.

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My account

How do I add trusted email addresses?

How do I pay my bill online?

How to set up Windstream email on Android devices?

Account support

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Internet & Security

Kinetic Secure Package Requirements

What is the Emergency Broadband Benefit program?

What you can do about slow internet speeds?

Internet & Security support

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TV & Streaming

Which networks are available with YouTube TV?

TV & Streaming support

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Voice

Reporting your phone service is not working

Kinetic Voice Manager Features

Windstream Digital Phone Service Battery Backup

Manage your account

With the Go Kinetic Customer Portal.

Get in touch.

Department	Availability		Phone Number
Account Support	Mon - Fri Sat	7:00 am - 8:00 pm (ET) 8:30 am - 5:00 pm (ET)	1-800-347-1991
Service Support	Mon - Sun	24 hours	1-800-347-1991
Financial	Mon - Fri Sat	8:00 am - 6:00 pm (ET) 8:30 am - 5:00 pm (ET)	1-800-537-7755
Sales	Mon - Fri Sat Sun	7:00 am - 10:00 pm (ET) 8:30 am - 8:00 pm (ET) 9:00 am - 7:00 pm (ET)	1-866-445-8084
Order Updates	Mon - Sun	24 hours	1-800-481-5441

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